Client dashboard
Client dashboard
Nominated client administrators and management users can receive controlled dashboard visibility where this is included in the DeskBridge service scope.
Dashboard scope
The client dashboard is a controlled access route for nominated client administrators, approvers or management users where dashboard access is included in the service scope.
- Role-based access for named client-authorised users.
- Client-safe service visibility without internal DeskBridge secrets.
- Support, access review, contractor expiry, incident status and evidence summary views where included.
- Monthly, quarterly, incident-triggered, access-review and audit-evidence-pack reporting can be scoped during onboarding.
- Dashboard actions create support, access or change records.
Report and incident visibility
Where reporting controls are included, nominated client dashboard users can see which report schedules are active and review client-safe incident summaries. Incident summaries show status, impact, response and evidence references without exposing raw logs, secrets, private host detail or another tenant's data.
Access boundary
Dashboard access is issued only through the agreed onboarding and authority process. It does not expose passwords, recovery codes, tokens, private IPs, raw logs, firewall rules, supplier account detail, internal hostnames or another tenant's data.
The compatibility route is also available at /app/client-dashboard/.
Next step
Request dashboard access
Dashboard access is granted only to named client-authorised users under the agreed service authority process.